Privacy Policy

Effective January 1, 2026

This Privacy Policy describes how Forge Physical Therapy ("Forge," "we," "us," or "our") collects, uses, and shares information about you when you visit our website, contact us, or use our online tools.

This policy covers general website use. Separate federal protections apply to your medical information as a patient. See our HIPAA Notice of Privacy Practices for how we handle protected health information (PHI).

Who we are

Forge Physical Therapy is a physical therapy clinic located at 2650 King Road, Suite 500, Frisco, TX 75036. You can reach us at (214) 774-0600 or admin@forgephysicaltherapy.com.

Information we collect

Information you provide

When you use our contact form, request an appointment, or email us, we collect the information you share — typically your name, email, phone number, and whatever you write in your message.

Automatic technical data

When you visit our site, we and our service providers automatically collect limited technical information such as your IP address, browser type, device type, pages visited, referring page, and timestamps. This data is gathered through cookies, server logs, and similar technologies.

Analytics

We use Google Analytics to understand how people use our site. Google Analytics collects data as described in its own privacy policy.

How we use your information

  • Respond to your inquiries and schedule appointments
  • Provide and improve our website and services
  • Understand how visitors use our site
  • Send transactional communications such as appointment confirmations and reminders
  • Comply with legal obligations

We do not sell your personal information.

How we share information

We share limited information with service providers who help us operate our business, under agreements requiring them to protect your data. These include:

  • Squarespace — website hosting and form submissions
  • Jane App — online scheduling and practice management
  • Google — analytics
  • Email providers — to respond to your messages

We may also disclose information if required by law, court order, or to protect the rights, property, or safety of Forge, our patients, or others.

Cookies and tracking

Our site uses cookies for essential site functions (session, security), analytics, and preferences. You can control cookies through your browser settings. Disabling cookies may limit some functionality.

Your choices and rights

Depending on where you live, you may have rights over your personal information — including the right to request access, correction, or deletion, or to opt out of certain uses. To make a request, email admin@forgephysicaltherapy.com. We will verify your identity and respond within a reasonable time.

Data retention

We retain information only as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. Patient medical records are retained per Texas state law and our HIPAA policies.

Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Children's privacy

Our website is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. When we do, we will post the updated version here and update the "Effective" date above.

Contact

Questions about this Privacy Policy? Email admin@forgephysicaltherapy.com or call (214) 774-0600.